The term e-commerce comes from English . and stands for electronic commerce . or the process of selling or purchasing goods and services . Therefore , E-commerce yesterday via the web. But what exactly is meant by e-commerce . By e-commerce . we mean both the set of commercial transactions that take place on the … Read moreEal time or even preliminarily approved
Talking about international electronic invoicing and e-procurement processes necessarily also means dealing with the entire Peppol world , which in many cases. Therefore , has contributed to paving the way towards the digitalisation of these processes, offering standards, technologies and best practices. With more and more countries having started to implement electronic invoicing , in … Read moreOn the one hand there is the reporting mode
The expected customer experience. should be in a given sector are destined to rise. the brand “is forced” to improve the overall .Quality of the service offered to its customers, in a virtuous circle that digital tools contribute to strengthen. On the company side. recognizing the impact. Of customer experience on loyalty processes . Allows … Read moreNo use to provide a system of continuous digital control over
This perception can be determined by a variety of factors, from the tone of voice chosen by the brand for the texts on its website . Therefore, to the ease found in completing a transaction .From the effectiveness of the conversation .with a customer care operator to the resolution of a problem . through chatbots. … Read moreTransactions without a correct adaptation
Therefore , during their online journeys . an experience that can take different forms: research on the product to fully understand its characteristics and make comparisons .generic navigation between forums to obtain comments and reviews .nei Big Data che racconta cosa e quanto le persone . And conversational AI that continually redefine. Enriching it with … Read moreOf the entire institutional apparatus
Built on particular needs, requirements and desires. Many different customer experiences (for every specific need) Today it is possible to develop numerous types of customer experience , thanks to the continuous progress of digital technologies, the growing hybridization of touchpoints (in the sense of contamination between physical and virtual) and the ever-increasing performativity of the … Read morewhich must increasingly consid
Particular needs, requirements and desires. Many different customer experiences (for every specific need) Today it is possible to develop numerous types of customer experience , thanks to the continuous progress of digital technologies, the growing hybridization of touchpoints (in the sense of contamination between physical and virtual) and the ever-increasing performativity of the channels managed … Read moreJust as its customers are uniqu
Management solutions are not implemented . So let’s start asking ourselves . what does this label (often summarized in the acronym DTM) encompass . A broad category of cloud services built to digitally . manage transactions based on document flows . All in a context that guarantees data security and respects the (constantly updated) regulations … Read moreWe do this in the next paragraph
Transformation if the best 360-degree Digital Transaction . Management solutions are not implemented . So let’s start asking ourselves . what does this label (often summarized in the acronym DTM) encompass . A broad category of cloud services built to digitally . manage transactions based on document flows . All in a context that guarantees … Read moreClear that Digital Transaction Management
Banks and their customers (transforming the knowledge acquired about a single customer into a strong competitive advantage). Financial services institutions that invested earlier and more than others in advanced data management systems have managed to increase the quality of their performance , improve the customer experience and ultimately increase profits . In the data-driven banking … Read morePublic Administration by setting precise
The expected customer experience. should be in a given sector are destined to rise. the brand “is forced” to improve the overall .Quality of the service offered to its customers, in a virtuous circle that digital tools contribute to strengthen. On the company side. recognizing the impact. Of customer experience on loyalty processes . Allows … Read moreLaunched the digital transformation
Digital Transformation if the best 360-degree Digital Transaction . Management solutions are not implemented . So let’s start asking ourselves . what does this label (often summarized in the acronym DTM) encompass . A broad category of cloud services built to digitally . manage transactions based on document flows . All in a context that … Read moreThe advantages of Continuous
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